Pittsburgh CLO welcomes all audience members and strives to make everyone’s visit as comfortable and accessible as possible. Please visit Pittsburgh CLO's Accessibility Page for venue specific information.

Patrons who are Blind or Have Low Vision

  • Guide dogs gladly accommodated. Please inquire when buying tickets.
  • Large Print Playbills available at select shows please inquire at Guest Services.
  • Braille Programs available at select shows, please inquire at Guest Services.

Patrons who are Deaf or Hard of Hearing

  • Assistive Listening Devices  - Infrared assistive listening devices are available free of charge for patrons who desire amplification of the performances*. Please visit Guest Services or ask an usher for assistance.
  • Captioned Performances  for select shows: Dialogue and song lyrics are broadcast by an operator in real time to handheld devices.  These devices are available at Guest Services in the Benedum Center Grand Lobby near the elevator, or from the house staff at the Byham Theater.*

*All assistive devices are available on a first-come, first-served basis. To check out a device, patrons must leave a drivers license, state identification card or major credit card with the Guest Services staff.

People who have Mobility Disabilities

  • Wheelchair Seating is available at each venue. 
  • Wheelchairs are available for transition from the entrance to your seat location.
  • Wheelchair locations are available for purchase by phone, at the box office or online.  When purchasing by phone or at the box office, please notify the ticket service representative at the time of purchase that a wheelchair location is required. This will help us ensure that the fixed seat will be removed prior to your arrival at the theater.
  • Restrooms with accessible features are available in each venue.
  • Water cups are available at any bar location and in some accessible restrooms.
  • Elevator service available in Benedum Center and Byham Theater.
  • Doormen and ushers are available for assistance at every performance.

If you have specific questions, please feel free to ask your ticketing representative or Pittsburgh CLO directly:

Pittsburgh CLO Hotline: 412-281-2822
Benedum Center TicketCharge: 412-456-6666